This Privacy Policy describes how Neynot ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services.
Information We Collect
We collect minimal personal information necessary to deliver and manage your subscription:
- Account Information: When you purchase a subscription, we collect your name, email address, and your TradingView username (required to grant access to the Neynot Invite-only indicator).
- Payment Metadata: We receive transaction metadata from our payment processor, such as transaction IDs, subscription status, and purchase timestamps. We do not store or collect sensitive payment details.
- Technical Data: When visiting our website, standard technical data such as IP address, browser type, operating system, and basic server logs may be automatically recorded for security and system stability purposes.
How We Use Information
We use your collected information strictly for legitimate operational purposes:
- Activating, maintaining, and managing your manual or automated access to the Neynot indicator on TradingView.
- Processing subscription payments, renewals, and cancellations.
- Responding to customer support requests and communication regarding your account.
- Ensuring website security and operational integrity.
Payment Processing
All financial transactions are processed securely through established third-party payment service providers (such as Whop). Neynot never stores, handles, or has access to your full credit card numbers or sensitive banking details. Payment processors operate under their own independent privacy policies, which we encourage you to review during checkout.
Cookies
The Neynot website uses only Essential Cookies and similar basic technical technologies required for the fundamental operation of the website and secure redirection to the checkout process. We do not use third-party tracking cookies or advertising pixels. Visitors can control or disable cookies through their individual web browser settings at any time, though disabling essential cookies may impact basic website functionality.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections (SSL/TLS), restricted access to customer records, and reliance on industry-standard third-party infrastructure for hosting and payment processing.
Third Party Services
To operate Neynot effectively, we share limited necessary data with trusted third-party service providers:
- TradingView: Receives your TradingView username solely to grant and manage access to the Neynot indicator script.
- Payment Processors (e.g., Whop): Handle transaction execution, billing, and subscription management.
- Hosting & Infrastructure Providers: Deliver website content securely.
We do not sell, rent, trade, or share your personal data with any third parties for marketing or analytical purposes.
User Rights
Depending on your jurisdiction (including GDPR and global privacy standards), you have the following rights regarding your personal data:
- The right to access, review, or request a copy of the personal data we hold about you.
- The right to request correction of inaccurate or incomplete personal information.
- The right to request the deletion of your personal data, subject to legal or transactional record-keeping requirements.
- The right to request the restriction of processing or object to processing.
To exercise any of these rights, please contact us using the details below.
Contact Information
If you have any questions, concerns, data requests, or complaints regarding this Privacy Policy or how your personal information is handled, please reach out to us through our official support channel on the website or via email at: support.neynot@gmail.com